Name: Luxor Florence
Address: Viale Fratelli Rosselli 71, 50144, Florence Italy, Florence, Italy
Telephone: +39 055 098 2025
Rating: 4.5

Question 1

Is the hotel easily accessible to the historic centre of Florence?

Accepted Answer

Yes, our central location allows you to reach the historic centre and major attractions on foot, and the Santa Maria Novella train station is just a 4‑minute walk away. There is also a nearby tram stop (Rossi) for easy transit.

Question 2

Are the online published rates more affordable?

Accepted Answer

Booking directly through our official website guarantees the best rates, as we provide exclusive online discounts not found elsewhere.

Question 3

Do all rooms have balconies?

Accepted Answer

Our Junior Suite includes a balcony, and two of our Deluxe rooms feature balconies; remaining rooms do not.

Question 4

Is the hotel accessible for people with disabilities?

Accepted Answer

Unfortunately, we are not fully equipped to accommodate guests with special mobility needs.

Question 5

Do children stay for free?

Accepted Answer

Children under 3 years old can stay for free (one per room) and a cot is available upon request at no additional cost.

Question 6

Does the hotel have its own garage?

Accepted Answer

We have an agreement with a nearby garage that offers valet parking for €30 per day with no extra charge for our guests.

Question 7

Can I change or cancel a prepaid rate?

Accepted Answer

Pre‑paid rates are non‑refundable and cannot be modified or cancelled once booked.

Question 8

Must I use a valid credit card to make a reservation?

Accepted Answer

Yes. Reservations require a valid credit card; we do not accept American Express.

Question 9

Can I bring a pet?

Accepted Answer

We do not allow pets within the hotel premises.

Question 10

Is Wi‑Fi available throughout the hotel?

Accepted Answer

Free Wi‑Fi is accessible in all rooms and common areas of the hotel.

Question 11

Are there smoking rooms?

Accepted Answer

All rooms are designated as non‑smoking.

Question 12

What is pre‑authorization on a flexible offer?

Accepted Answer

A flexible offer reserves a block on your credit card equal to the first night’s rate, which is released if you cancel within the hotel’s cancellation policy; no actual charge is posted.

Question 13

What happens to the pre‑authorization if I cancel my flexible booking?

Accepted Answer

The pre‑authorization is released in accordance with the cancellation policy.

Question 14

After canceling a flexible booking, how soon can the card be re‑charged?

Accepted Answer

The amount is typically released after 7 to 30 days, depending on the issuing bank’s processing time.

Luxor Florence

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Frequently Asked Questions