Name: Massage Beach Ibiza
Address: Avenida Pere Matutes Noguera 77, 07800 Playa d'en Bossa, Ibiza, Balearic Islands, Ibiza, Spain
Telephone: +34 971 391 176
Rating: 4.9

Question 1

Can I use the spa facilities without booking a treatment?

Accepted Answer

​Yes. Guests may access the spa facilities for a fee of €20, payable directly at the reception. This gives you the option to enjoy the pool, sauna, hammam, and other amenities separately.

Question 2

Are children allowed?

Accepted Answer

​Children are welcome to enjoy treatments when accompanied by an adult. They can use the heated pool and general facilities, but the sauna and hammam are reserved for guests aged 18 and over.

Question 3

Do I need to bring anything with me?

Accepted Answer

​We recommend bringing a swimming cap (required for pool use) and a lock for lockers. Towels are provided with treatments, and can be purchased at the reception for an additional fee if you bring yourself.

Question 4

Is there a time limit for using the facilities?

Accepted Answer

​No official time limit is enforced. Most guests spend approximately 2–3 hours enjoying the spa amenities.

Question 5

Can I cancel or rearrange my booking?

Accepted Answer

​Cancellations are permitted with at least 24 hours’ notice for a full refund; cancellations within 24 hours are non‑refundable. To rearrange, call +34 971 391 176 or message via WhatsApp (+34 609 065 433).

Question 6

What payment options are available?

Accepted Answer

​Online bookings require a deposit or full payment via credit or debit card. Cash payments are accepted at the venue for any remaining balances.

Question 7

How can I ensure my booking is confirmed?

Accepted Answer

​After completing your booking, you’ll receive a confirmation email. If it does not appear in your inbox, check the spam folder or contact the reception by phone or email.

Question 8

What happens if I’m late for my appointment?

Accepted Answer

​If you arrive late, your treatment time may be shortened to keep the schedule on track. Please aim to arrive 5–10 minutes ahead of your scheduled time.

Question 9

Can I book same‑day appointments?

Accepted Answer

​Same‑day appointments are possible subject to availability. We recommend booking online for the quickest option.

Question 10

Do you accommodate group bookings?

Accepted Answer

​Yes. Groups up to five an hour of treatments can be booked online; larger groups require advance arrangements via email or WhatsApp.

Question 11

Are food and drinks allowed in the spa?

Accepted Answer

​Cold snacks and drinks are available for purchase in the reception area. Guests may bring their own food, but hot food is not permitted.

Question 12

What are the parking options?

Accepted Answer

​No dedicated parking exists; free street parking is available nearby, though it can be busy during peak times. Allow extra time to find a spot.

Question 13

What should I wear?

Accepted Answer

​Swimwear is required for pool and jacuzzi use. Relaxation areas are casual and suitable for light clothing.

Question 14

Is there a locker facility?

Accepted Answer

​Lockers are available; we recommend bringing your own lock. Reception may provide a lock, but availability is not guaranteed.

Massage Beach Ibiza

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Frequently Asked Questions