The Postal Museum

4.3
(1,334 reviews)
15-20 Phoenix Place, London WC1X 0DA England
Official website
Museums
Speciality Museums
Attraction

About

The Postal Museum in London invites visitors to step back over five centuries of postal history, bringing the evolution of mail delivery to life in an engaging, family‑friendly setting. Located at 15‑20 Phoenix Place in Clerkenwell, the museum sits beside the historic Mount Pleasant sorting office and anchors the world’s first underground, driverless Mail Rail system. Re‑opened in 2017 as part of the Postal Heritage Trust, the venue showcases a dynamic collection of mail‑room artifacts, famous stamps—including a dedicated Freddie Mercury stamp album—and interactive exhibits that let guests send their own mailed objects. Beyond the permanent displays, the museum hosts rotating temporary exhibitions, educational programs, and special events that explore the cultural impact of postal communication. The heart of the visitor experience is the 1 km stretch of the original Mail Rail tunnel, offering an underground journey that replicates the original 1905 route and gives a sense of the logistical challenges of early 20th‑century mail transport. Other highlights include the historic collection of telegrams, the early‑day postal uniforms, and a rare first edition of *Ulysses* that newspapers once banned. Guided tours and interactive kiosks provide context and storytelling, ensuring that every visit is both informative and memorable. Whether you’re a history enthusiast, a curious traveller, or simply looking for a unique London museum experience, the Postal Museum delivers a blend of heritage, technology, and entertainment that’s accessible to all ages.

Highlights

  • Mail Rail Experience
  • Freddie Mercury Stamp Album
  • Historic Postal Artifacts
  • Interactive Exhibits

Must-See Areas

Mail Rail Tunnel
Freddie Mercury Stamp Album
Historic Collection Hall

Good to Know

Good for

Families
History Enthusiasts
Urban Explorers

Pros & Cons

What visitors love

  • Unique Transport Exhibit
  • Rich Historical Collection
  • Family‑Friendly Atmosphere

Things to consider

  • Crowded During Holidays
  • Limited Audio Guides

What people are saying

"Historical Depth""Engaging for Families""Unique Underground Experience"
The Postal Museum | London | United Kingdom | TripAligner